Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSILF404 Mapping and Delivery Guide
Process requests for policy alterations and assignments
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSILF404 - Process requests for policy alterations and assignments |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to evaluate requests for policy changes, record changes, inform stakeholders and issue appropriate documentation.It applies to individuals who may be required to assist clients with their policy change requirements while adhering to organisational guidelines.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the life insurance field of work and include access to: office equipment, technology, software and consumables organisational records, policy and procedures. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Receive and evaluate policy request |
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Element: Communicate outcomes of policy request assessments |
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Element: Complete services in response to policy request |
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